FAQ
If you have any further questions or require additional information, please do not hesitate to reach out to our dedicated customer service team. We are here to ensure your car rental experience with West Palm Enterprise is smooth, enjoyable, and hassle-free.
How do I make a reservation with West Palm Enterprise? ​
Making a reservation with West Palm Enterprise is quick and easy. You can book a car rental through our website by selecting your desired location, dates, and vehicle type. Alternatively, you can contact our friendly customer service team who will be happy to assist you with your reservation.​
What documents do I need to rent a car?​
To rent a car from West Palm Enterprise, you must provide a valid driver's license issued in your country of residence, a major credit card in the renter's name with available credit, and a valid ID or passport. The minimum age to rent a vehicle is 21, although additional fees may apply for renters under the age of 25.​
What is the cancellation policy?​
We understand that plans can change. If you need to cancel your reservation, please notify us at least 24 hours prior to the scheduled pick-up time to avoid any cancellation fees. For more details, please refer to our cancellation policy on our website or contact our customer service team.​
Can I modify my reservation?​
Yes, you can modify your reservation with West Palm Enterprise. We understand that travel plans may need adjustments. To modify your reservation, please contact our customer service team, and they will assist you in making the necessary changes, subject to availability.​
What types of vehicles do you offer?​
West Palm Enterprise offers a wide range of vehicles to suit various needs and preferences. Our fleet includes compact cars, sedans, SUVs, and luxury vehicles. Whether you need an economical option for city driving or a spacious vehicle for a family vacation, we have you covered.​
Do you offer additional services or equipment?​
Yes, we offer additional services and equipment to enhance your rental experience. You can add extras such as GPS navigation systems, child seats, and additional drivers to your reservation for an additional fee. Please let us know your requirements at the time of booking or contact our customer service team for assistance.​
What are the accepted methods of payment?​
We accept major credit cards, including Visa, Mastercard, American Express, and Discover. Debit cards may also be accepted but are subject to certain conditions. Cash payments and prepaid cards are not accepted.​
What are your operating hours?​
Our rental locations are open seven days a week to serve you. The specific operating hours may vary by location, so we recommend checking our website or contacting our customer service team for the most up-to-date information
Can I return the rental car after hours?
Yes, we offer after-hours drop-off services at select locations. Please inform our customer service team in advance if you require this option, and they will provide you with detailed instructions on how to return the vehicle outside of regular operating hours.​
What should I do in case of an accident or breakdown?
In case of an accident or breakdown, your safety is our top priority. Please contact our 24/7 roadside assistance service immediately, and they will guide you through the necessary steps. The contact information for roadside assistance can be found on your rental agreement or by contacting our customer service team