To secure a reservation with West Palm Enterprise, a valid credit card is required at the time of booking. Your reservation is confirmed once you receive a confirmation number via email or SMS. It is important to review the reservation details for accuracy and contact us immediately if any changes or corrections are needed.

The rental period begins at the scheduled pick-up time and ends at the agreed-upon return time stated in the rental agreement. Late returns may incur additional charges, so please ensure that you return the vehicle on time to avoid any inconvenience or penalties.​

All drivers must present a valid driver's license issued in their country of residence. The license must be valid throughout the rental period and must be accompanied by a valid ID or passport.​

The minimum age to rent a vehicle from West Palm Enterprise is 21 years old. Renters under the age of 25 may be subject to additional fees or restrictions. Please contact our customer service team for more information.​

Additional drivers can be added to the rental agreement for an additional fee. Each additional driver must meet the same age and license requirements as the primary driver. All drivers are subject to the terms and conditions of the rental agreement.​

The minimum age to rent a vehicle from West Palm Enterprise is 21 years old. Renters under the age of 25 may be subject to additional fees or restrictions. Please contact our customer service team for more information.​

West Palm Enterprise operates on a "pick-up full, return full " fuel policy. When you pick up the rental vehicle, it will have a full tank of fuel, and it should be returned with a full tank. If the vehicle is returned with less fuel, the cost of refueling will be charged to the renter.

West Palm Enterprise maintains a strict no-smoking policy in all rental vehicles. Smoking is prohibited, and a cleaning fee will be charged if evidence of smoking is found. Additionally, we expect the vehicles to be returned in a reasonably clean condition. Excessive dirt, stains, or odors may incur a cleaning fee.​

The renter is responsible for any traffic violations, toll fees, or parking fines incurred during the rental period. West Palm Enterprise reserves the right to charge the credit card on file for any unpaid violations or fines and may also assess an administrative fee for processing.​

The renter is responsible for any damage or loss to the rental vehicle, regardless of fault. It is recommended to inspect the vehicle at the time of pick-up and report any pre-existing damage to the rental staff. West Palm Enterprise offers optional insurance coverage for an additional fee to reduce the renter's liability. Please refer to the rental agreement or contact our customer service team for more information.​

Cancellation of a reservation must be made at least 24 hours prior to the scheduled pick-up time to avoid cancellation fees. Failure to cancel or pick up the rental vehicle without proper notification may result in a no-show fee.​